Delivery Information

Most orders are shipped to within 5 working days, some spectacles may take a little longer as we may require more time to process. Varifocals, tinted lenses, and complex prescription types can take up to 14 days to reach you. Our aim at is to minimise delays to orders and have your spectacles delivered to you in good time. Our Qualified opticians make sure your glasses go through a comprehensive checking process before leaving the optical laboratory.

If you have not received your order the best way to get into contact is to email: and one of our team will be on hand to advise you.  Most of our orders go out via Royal Mail and we use other couriers when it is required. If after receiving a dispatch notification you still have not received your order within 10 days, please contact us here at and we will resolve the problem as quickly and efficiently as possible.

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